Interim Executive Management, Inc. Launches ‘Talent Acquisition Council’ in Memphis

IEM Engages Collaborative Spirit of Top Executives to Acquire,
Grow and Integrate Top Talent

IEM’s TALENT ACQUISITION MODEL - KEY COMPONENTS

1. Standardize criteria for “executive talent” in the new economy.
2. Identify “silo” communities of executive talent within the local market and encourage integration into the larger community.
3. Offer categorical delineation of native and non-native professionals (those who have entered the local market through domestic and international migration).
4. Establish a standard measurement of the community’s existing executive talent pool—subject to the categories defined above.
5. Provide a designation of the community’s targeted industries for future advancement.
6. Develop a composite profile for executive leadership necessary to support the needs of each of the community’s targeted industries.
7. Develop a composite of existing executive leadership within designated industries, currently housed in the local market.
8. Identify gaps in executive talent necessary to meet the community’s goals in future industry growth.
9. Survey relevant interests and concerns of the community’s existing executive talent pool as it relates to decisions to remain in the local market (categorized per industry and migration status).
10. Identify key influencers which draw non native executives to the local community (categorized per industry).
11. Identify key influencers which deter non native executives away from the local community (categorized per industry).
12. Develop programs designed to meet the needs of executives in the community’s existing pool of talent.
13. Establish milestones in the project that reflect progress towards the desired outcome.
14. Implement measurements of success to reflect improvements in the community’s ability to recruit and retain executive talent in targeted industries.

December 28, 2004, Memphis, TN. - Some have called IEM’s Talent Acquisition Model a ‘Strategic Blueprint for Community Workforce Development.’ Others have said, “It is the ‘missing link’ in the battle to woo and keep the best and brightest in any city, anywhere.”

For Tamarin Lindenberg, Founder and CEO of Interim Executive Management, Inc. (IEM), the research gathered to date is part of a four-year journey, culminating in the development of a comprehensive executive recruitment and retention model designed to help second-tier cities like Memphis understand in-depth, what is “really” needed to transition to a knowledge-based economy.

“A metro area’s ability to attract the top talent of the new economy workforce, and thereby new industry itself, is greatly dependent upon its skill in integrating migrated executives talent into the community,” said Lindenberg. “Recruiting and retaining top talent in today’s highly competitive environment takes more than the allure of a plumb job at a great company. We know that it takes cultural and community amenities, quality education, fair and equitable tax rates, career opportunities for spouses—but there is a key another thing ingredient that is often overlooked: a peer environment that supports the social and intellectual integration of top executives talent and other migrated professionals into the community. Often we are coming from markets that are dense in these offerings, and the shift to an evolving market can be a challenging one. Many professional alliances have existed for years, and creating ways for newcomers to penetrate and become part of those relationships can be a hurdle. However, without a deeply rooted network, longevity in the community is likely to become compromised.

A primary tenet of community building rests in the development of relationships, trust, reciprocity and common ground, and the ability to cultivate this among groups of like kind; these truths apply directly to the development of new professional communities and are foundational for cities seeking to transition to a knowledge-based economy.

“Industry interest in key talent typically culminates at the point of recruitment and expires at the point of termination,” Lindenberg said, “The cyclical nature of out-migration forces companies and communities to focus more on talent attraction than talent retention. The emphasis on attraction downplays the need to properly assimilate newly migrated executives and professionals, who are vital to the creation and expansion of robust industries and a burgeoning economy.

“With the cost of recruiting, selecting, hiring, and moving top executives into new communities averaging $108,000 per person executive in 2003, retention strategies that ensure their full integration into the community are more important than ever. Companies in communities where such strategies are already in place, have a much greater chance of retaining migrated executives and top professionals long-term,” Lindenberg said.

In a presentation of IEM’s research and recommendations to the Memphis Regional Chamber of Commerce, Chamber President and CEO Mark Jordan responded with interest, and encouraged applauded IEM ’s efforts to work closely with local industry, community development, and other city leaders around this issue.

“The Chamber recognizes the immense value of the work IEM is doing,” said Jordan. “Under Tamarin Lindenberg’s leadership we are now working collaboratively with IEM, and have stepped up as the first organization in Memphis to support this work financially. Because of its vital nature and potential impact on the Memphis economy, we are encouraging our members and other leaders across the community to do likewise.”

According to Jordan, IEM is leading a strategic plan to implement programs and actions that will assist the Memphis business community to successfully address the issue of attracting and retaining top talent at all levels across the community.

Over the next few months, the objectives are to:

  1. Identify key controllable barriers to successful recruitment, development and retention of top level talent;
  2. Develop strategies to increase local talent development and non-local attraction;
  3. Establish benchmarks of success; and
  4. Assist in monitoring and communicating results back to the business community, Chamber Board of Directors and Board of Advisors.

The “Talent Acquisition Project” will also focus on identifying the controllable variables that are key essential to the attraction and retention of key key talent in the new economy; standardizing best practices that assist the community’s influence over the long term success of executive migration; and developing strategies to successfully move Memphis from its current status as a Tier 2 community i into the upper Index rankings.

To support its goals in economic diversification, Memphis will need to build its bench strength in the new economy. The depth and breadth of Memphis’ executive workforce is key to creating a vibrant local marketplace.

“I believe this project is desperately needed,” said Memphis business owner and long-time public relations consultant, Suzanne Hamm. “ I work with a lot of key business leaders and non-profit heads and know that recruiting talent is a major concern for everyone. To move forward and thrive, w e have to have a plan and an implementation process for making Memphis a ‘city of choice .’ As a politically neutral consultant, IEM has the ability to help us address core issues head-on,” said Hamm. “IEM brings a wealth of knowledge and expertise from other markets, along with the resources and experience necessary to crea te and implement a blue print f or Memphis, ” she said.

To support its goals in economic diversification, Memphis will need to build its bench strength in the new economy. The depth and breadth of Memphis’ executive workforce is key to creating a vibrant local marketplace.

To facilitate the community collaboration needed to fulfill these objectives, IEM has formed the Memphis Talent Acquisition Council (MTAC), an invitation a carefully selected only ‘think tank’ of business and civic leaders, who are committing time, resources and expertise to the program.

According to MTAC member, Jerry Ballard, Vice President of Human Resource Operations for Service Master , to create a long-term vision for Memphis we have to look at the surrounding region and not just the city. W e have to forget about ego and turf protection and stop ‘focusing on ourselves.’ “ Forget about all of that ,” says Ballard,“ We need to ask ourselves , twenty years from now , what do we really want Memphis to be known for? Do we want to be known as the place that has Graceland? Or do we want to be known as the place where great businesses come , put their headquarters, grow their talent , and are successful?”

“IEM gets it,” said Ballard. “If people would get excited a bout this, and what we could do with this city, it would be a heck of a lot easier to do it. But it’s really easy to accept the Memphis status quo, because it doesn’t cause you to have to do any additional work.”

Working closely with the Memphis Regional Chamber of Commerce, area businesses, local and state government, and the members of the MTAC, IEM will facilitate the development and implementation of a strategic recruitment and retention plan for metropolitan Memphis, based on its 14-point “Talent Acquisition Model.”

“The 14 point program is designed to connect strategies to the larger goal of creating a stronger economic platform through the acquisition of robust industries and the expansion of existing industries. As a Hub of Activity IEM, The Chamber and the Talent Acquisition Council will seek to identify barriers and create implement solutions to reach that goal,” Lindenberg said. “IEM will work to affect industry goals on both a macro level (as part of the local market) and micro level (strengthening individual organizations).”

“To thrive in the years ahead, we must build diverse, qualified teams of highly skilled workers,” Jordan said. “To do that, we must attract and retain top talent and new industry and learn to collaborate in new ways. The Talent Acquisition Project, led by IEM, provides a critical link between the economic growth goals of the community and the industry players vital to the success of those goals. That’s why we support the project and are making it a top priority for 2005.”

Contact: Randy Jelinek (901) 366-2290; or Tamarin Lindenberg (901) 751-9737.

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